| AO:100 Keyboarding 1 cr. CMS |
| This course is designed for the student with no prior keyboarding experience. The major objective is to develop touch control of the keyboard with speed and accuracy through proper keyboarding techniques. |
| (39.6 Lab Hrs.) |
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| AO:104 Keyboarding Skill Development 2 cr. MS |
| This course is designed to improve keyboarding speed and/or accuracy. Students may enroll in the course after successful completion of AO:100 or by demonstrating the ability to test out of AO:100. Students at any skill level may enroll, as the course work is individually prescribed to improve skill level. |
| (19.8 Lec. Hrs./39.6 Lab Hrs.) |
| Prerequisite: AO:100 |
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| AO:105-106 Document Formatting I 2-3 cr. CMS |
| A course designed for the student with little or no prior keyboarding experience. The major objectives are to develop touch control of the keyboard with speed and accuracy through proper keyboarding techniques and to learn proper formatting of letters, simple tables, short reports and memorandums. |
| (19.8 Lec. Hrs./79.2 Lab Hrs.) |
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| AO:107 Business Careers 1 cr. |
| Designed to assist students in making a career choice in the Administrative and Office Support program. Participants will have an opportunity to investigate employment in their area of interest through a number of activities including field trips, guest speakers and career counseling. |
| (19.8 Lec. Hrs.) |
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| AO:110-113 Records Management 2-3 cr. CMS |
| This course is designed for the student to learn and apply the indexing and filing rules that are applicable to the four major filing systems: alphabetic, geographic, numeric and subject filing. Numerous records management supplies, equipment, computer database information, etc., are also integrated into this course. |
| (39.6 - 59.4 Lec. Hrs.) |
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| AO:111 Business Psychology 3 cr. C |
| Provides a foundation of accepted personal and business behavior in professional working relationships. Personality characteristics with relation to fellow employees and business associates are an integral part of the course. Topics include motivation of individuals and groups, contribution to a desirable working atmosphere, adjustment to the job, stress management techniques and other areas of human relations. Same as BU:111. |
| (59.4 Lec. Hrs.) |
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| AO:112 Legal Terminology 1 cr. M |
| Course is designed to develop a general basic background in legal terms. The definition, correct spelling and pronunciation of common legal terms will be emphasized. |
| (19.8 Lec. Hrs.) |
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| AO:115 Business English 3 cr. CMS |
| This course is designed to help the students sharpen their communication skills. The students will study and upgrade their skills in the basic areas of grammar and usage, punctuation, spelling, proofreading and editing. |
| (59.4 Lec. Hrs.) |
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| AO:128 Outlook Software Applications 1 cr. CMS |
| Students will discover the benefits of using a powerful desktop information management program. They will learn how this program can assist in organizing a busy schedule, keeping track of files and communicating with others. Students will learn how individuals and work groups can organize, find, view and share information easily. Students will receive hands-on experience entering both on-time and recurring appointments and events. Other topics include sending email messages, generating and managing daily, weekly and monthly schedules, printing and saving a calendar, generating a list of contacts, creating and printing tasks and creating, importing and exporting personal subfolders. Test Out Available. |
| (19.8 Lec. Hrs.) |
| Prerequisite: AO:141 |
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| AO:141 Introduction to Microcomputer 1 cr. MS |
| Students taking this course will have had little experience with computers. The class will cover computer hardware and software concepts to consider when purchasing, installing or maintaining a personal computer. Test Out Available. |
| (19.8 Lec. Hrs.) |
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| AO:148 Document Formatting II 2 cr. MS |
| An intermediate level document formatting class designed for the student who can demonstrate basic keyboarding and formatting skills. The student will learn correct formatting of business correspondence for different situations, complex tables, multi-page reports and a variety of business forms. Emphasis is placed on efficient and accurate production of documents from unarranged and rough-draft copy. Continued improvement of keyboarding speed and accuracy is integrated into the class through skill development drills and exercises. Test Out Available. |
| (39.6 Lec. Hrs./39.6 Lab Hrs.) |
| Prerequisite: AO:106 |
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| AO:150 Intermediate Document Formatting 3 cr. CM |
| An intermediate level document formatting class designed for the student who can demonstrate basic keyboarding and formatting skills. The student will learn correct formatting of business correspondence for different situations, complex tables, multi-page reports and a variety of business forms. Emphasis is placed on efficient and accurate production of documents from unarranged and rough-draft copy. Continued improvement of keyboarding speed and accuracy is integrated into the class through skill development drills and exercises. A report project is included in this class. |
| (19.8 Lec. Hrs./79.2 Lab Hrs.) |
| Prerequisite: AO:105 |
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| AO:155 Business Math 3 cr. CM |
| Designed to refresh the student's knowledge of mathematics fundamentals and applications of these fundamentals to business and office occupations. Topics covered include addition, subtraction, multiplication, division, fractions, percentages, interest, discounts, payroll taxes, insurance, bank reconciliation, installment loans, stocks and bonds. |
| (59.4 Lec. Hrs.) |
| Prerequisite: MA:053 |
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| AO:160 College Accounting 3 cr. CM |
| Designed for the student who has not had high school bookkeeping or for the student desiring to enter office employment. Emphasis is placed on learning the accounting cycle, structured systems, and records usually incorporated by small businesses and professional offices. A practice simulation provides an opportunity for students to apply those concepts learned throughout the course and also indicates to the instructor that competencies have been met. |
| (59.4 Lec. Hrs.) |
| Prerequisite: MA:053 or consent of instructor. |
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| AO:163 Windows Operating Systems 1 cr. MS |
| Students will learn about user interfaces, Windows, Windows Explorer and each Office Suite application. Topics include using the mouse, minimizing, maximizing and restoring windows, sizing and scrolling windows, launching and quitting an application, displaying the contents of a folder, creating a folder, selecting and copying a group of files, renaming and deleting a file and a folder, using the Windows Help menu and shutting down the Windows system. A brief overview of the following software will also be given: Word, Excel, Access, PowerPoint and Outlook. Test Out Available. |
| (19.8 Lec. Hrs.) |
| Prerequisite: AO:141 or consent of instructor. |
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| AO:165 Leadership Development 2 cr. C |
| This course is designed to develop selfand professional growth in the area of leadership. The course will provide a base for students to build and increase selfesteem, discover the components of leadership, become aware of leadership issues, participate in a service project and develop their own leadership style. |
| (39.6 Lec. Hrs.) |
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| AO:170 Professional Development I 1 cr. M |
| This course is designed to develop professional growth in the areas of leadership, community service, cooperation, patriotism and business knowledge through membership and participation in a professional organization. This course may be repeated once. |
| (19.8 Lec. Hrs.) |
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| AO:171 Professional Development II 1 cr. M |
| This course is designed to continue the professional growth of the students in the areas of leadership, community service, cooperation, patriotism and business knowledge through continued membership and participation in a professional organization. This course may be repeated once. |
| (19.8 Lec. Hrs.) |
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| AO:172 Advanced Word Processing 2 cr. M |
| This course is designed to give the student advanced applications of an industry-standard word processing software. Topics to be covered may include the production of documents using headers and footers, footnotes and endnotes, find and replace, advanced level tables and charts applications, columnar reports, outlines, forms and templates. Test Out Available. |
| (19.8 Lec. Hrs./39.6 Lab Hrs.) |
| Prerequisite: AO:152 |
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| AO:175 Introduction to Operating Systems 1 cr. M |
| This course includes basic file management commands along with basic computer terminology and concepts. |
| (9.9 Lec. Hrs./19.8 Lab Hrs.) |
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| AO:180 Word Processing Applications 3 cr. CM |
| This course is designed to give the student an in-depth knowledge of an industry-standard word processing software. Topics to be covered may include the basics of producing documents by creating, formatting, editing, saving and printing along with advanced commands used for mail merge, tables, macros, columns and graphics. |
| (39.6 Lec. Hrs./39.6 Lab Hrs.) |
| Prerequisite: AO:105 |
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| AO:183 Excel Spreadsheet Applications 1 cr. MS |
| Students are introduced to Excel terminology, the Excel window and the basic characteristics of a worksheet and workbook. Topics include starting and quitting Excel, entering text and numbers, selecting a range, using the AutoSum button, copying using the fill handle, changing font size, formatting in bold, centering across columns, using the AutoFormat command, charting using the ChartWizard, saving and opening a workbook, editing a worksheet, using the Auto Calculate area and using the Excel Help system. Test Out Available. |
| (19.8 Lec. Hrs.) |
| Prerequisite: AO:141 and AO:163 or consent of instructor. |
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| AO:185 Database Applications 1 cr. M |
| This course includes basic training using database software on a personal computer to create, print, update, query and index databases. |
| (9.9 Lec. Hrs./19.8 Lab Hrs.) |
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| AO:186 Database Applications I 1 cr. MS |
| Students are introduced to the concept of a database and shown how to use Access to create a database. Topics include creating a database, creating a table, defining the fields in a table, opening a table, adding records to a table, closing a table and previewing and printing the contents of a table. Additional topics include using a form to view data, using the report Wizard to create a report and using the Access Help system. Students will learn how to design a database and eliminate redundancy. Test Out Available. |
| (19.8 Lec. Hrs.) |
| Prerequisite: AO:163 or consent of instructor. |
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| AO:190 Desktop Publishing 3 cr. CMS |
| This course takes the student beyond the basic commands of word processing while gaining knowledge and practice in desktop publishing. Desktop publishing is the integration of graphics and text. The student will learn advanced features of the word processing software, such as creating and applying styles, macros and master documents. Decision-making skills will be used to complete desktop publishing projects such as graphs, bulleted charts, newsletters and folded brochures. |
| (39.6 Lec. Hrs./39.6 Lab Hrs.) |
| Prerequisite: AO:180 |
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| AO:192 Job Search Skills 2 cr. MS |
| Students will complete assignments focused on their individual and career targets, while developing successful lifetime job search skills and career management tools. Students will also learn job search techniques, such as completing employment applications, preparing letters of application and resumes and participating in a mock interview. |
| (39.6 Lec. Hrs.) |
| Prerequisite: AO:115 and AO:106 or consent of instructor. |
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| AO:193 Customer Service Strategies 1 cr. MS |
| Students will learn how to deal with customers in a variety of settings and will be exposed to practical, real-world concepts and experiences. Using actual case studies, students will learn how to successfully handle a variety of customer situations and problems. |
| (19.8 Lec. Hrs.) |
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| AO:194 Telephone Techniques 1 cr. MS |
| Students will learn how to use the telephone as an effective communication tool by learning how to speak clearly, correctly and convincingly. Students will also have an opportunity to gain hands-on experience by developing, practicing and making simulated calls covering a wide variety of topics and situations. |
| (19.8 Lec. Hrs.) |
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| AO:197 Customer Service Strategies 2 cr. MS |
| Students will learn how to deal with customers in a variety of settings and will be exposed to practical, real-world concepts and experiences. Using actual case studies, students will learn how to successfully handle a variety of customer situations and problems. |
| (39.6 Lec. Hrs.) |
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| AO:198 Introduction to the Internet 1 cr. MS |
| Students are introduced to the World Wide Web and its components. They will explore the World Wide Web and learn how the Web is organized, URLs, browsing Web pages, Web page management techniques and saving and printing material obtained from a Web site. In addition, they will learn techniques for searching the vast amount of material using search engines. Test Out Available. |
| (19.8 Lec. Hrs.) |
| Prerequisite: AO:163 or consent of instructor. |
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| AO:199 Advanced Document Formatting 3 cr. CM |
| An advanced level course requiring students to demonstrate a high level of keyboarding and formatting skills. Emphasis is placed on production of office-quality documents with minimal direction under a variety of simulated business environments. Continued improvement of keyboarding speed and accuracy is integrated into the class through skill development drills and exercises. |
| (19.8 Lec. Hrs./79.2 Lab Hrs.) |
| Prerequisite: AO:150 |
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| AO:210 Machine Transcription 3 cr. S |
| This course emphasizes the development of efficient machine transcription skills. Throughout this course, students are challenged to spell correctly and use proper punctuation while transcribing documents from taped dictation. The exercises gradually become more complex, giving the students many opportunities to make formatting, grammar, punctuation, usage and style decisions. |
| (39.6 Lec. Hrs./39.6 Lab Hrs.) |
| Prerequisite: AO:105 and AO:115. |
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| AO:213 Intermediate Excel Spreadsheet Applications 1 cr. MS |
| Students will use formulas and functions to build a worksheet and learn more about formatting and printing a worksheet. Topics include entering formulas, using functions, verifying formulas, formatting text, formatting numbers, conditional formatting, drawing borders and adding colors, changing the widths of columns and rows, spell checking, previewing a worksheet, printing a section of a worksheet and displaying and printing the formulas in a worksheet. Test Out Available. |
| (19.8 Lec. Hrs.) |
| Prerequisite: AO:183 or consent of instructor. |
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| AO:215 Business Communications 3 cr. CM |
| This course is designed to develop proficiency in writing business letters and other types of communications used in business. Verbal communication and listening skills, reports, communications theory, semantics, human behavior, and possible dictation of letters may be included. Various types of business communications will be analyzed and practical applications written. A review of business English skills and proofreading will also be included. |
| (59.4 Lec. Hrs.) |
| Prerequisite: AO:115 and AO:105. |
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| AO:216 Database Applications II 1 cr. MS |
| Students will learn to use queries to obtain information from the data in their databases. Topics include creating queries, running queries and printing the results. Specific query topics include displaying only selected fields, using character data in criteria, using wildcards, using numeric data in criteria, using various comparison operators and creating compound criteria. Other related topics include sorting, joining tables and restricting records in a join. Students will use computed fields, statistics and grouping. Test Out Available. |
| (19.8 Lec. Hrs.) |
| Prerequisite: AO:186 or consent of instructor. |
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| AO:220 Microcomputer Software Applications 4 cr. S |
| An introduction to computers including Windows, database and spreadsheet applications. This course is designed for use in a Windows environment and will include student computer projects. |
| (59.4 Lec. Hrs./39.6 Lab Hrs.) |
| Prerequisite: AO:100 |
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| AO:223 Spreadsheet Applications II 1 cr. MS |
| Students will learn how to work with larger worksheets, how to create a worksheet based on assumptions, how to use the IF function and absolute cell references, charting techniques and how to perform what-if analysis. Topics include assigning global formats, rotating text, using the fill handle to create a series, deleting, inserting, copying and moving data on a worksheet, displaying and formatting the system date, displaying and docking toolbars, creating a 3-D pie chart on a chart sheet, enhancing a 3-D pie chart, freezing titles, changing the magnification of worksheets, displaying different parts of the worksheet using panes and completing simple what-if analysis and goal seeking. Test Out Available. |
| (19.8 Lec. Hrs.) |
| Prerequisite: AO:213 or consent of instructor. |
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| AO:226 Database Applications III 1 cr. MS |
| Students learn the crucial skills involved in maintaining a database. These include using datasheet view and form view to add new records, change existing records, delete records and locate and filter records. Students learn the processes of changing the structure of a table, adding additional fields, changing characteristics of existing fields, creating a variety of validation rules and specifying referential integrity. Students will also perform mass changes and deletions using queries, create single-field and multiple-field indexes and use sub-datasheets to view related data. Test Out Available. |
| (19.8 Lec. Hrs.) |
| Prerequisite: AO:216 or consent of instructor. |
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| AO:228 PowerPoint Presentations 1 cr. MS |
| Students are introduced to PowerPoint terminology, the PowerPoint windows and the basics of creating a multi-level bulleted list presentation. Topics include selecting a design template, increasing font size, changing font style, ending a slide show with a black slide, saving a presentation, viewing the slides in a presentation, checking a presentation for spelling and style errors, changing line spacing on the slide master, printing copies of the slides and using the PowerPoint Help system. Test Out Available. |
| (19.8 Lec. Hrs.) |
| Prerequisite: AO:141 or consent of instructor. |
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| AO:240 Business Procedures 3 cr. CM |
| Focuses on a variety of knowledge and skills needed to function in a business environment. Topics may include, but are not limited to, customer service concepts, professional telephone skills and the use of other forms of electronic communication, services of the U.S. Postal Service, acquisition of supplies and equipment, time and stress management, professional appearance and image, domestic and international travel considerations, and preparation and follow-up for meetings and/or conferences. |
| (59.4 Lec. Hrs.) |
| Prerequisite: AO:110 and AO:115. |
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| AO:280 Administrative Practicum in Management Support 4 cr. C |
| This is a realistic approach to management support training for the advanced student who is an Associate Degree candidate. All skill courses in the AOS program must have been completed prior to taking this course. The student will have direct involvement with a series of high-level, long-range assignments patterned as closely as possible to business problems that are faced by administrative assistants today. |
| (59.4 Lec. Hrs./39.6 Lab Hrs.) |
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| AO:283 Administrative Project Management I 3 cr. MS |
| This course is designed to be a capstone in the Administrative and Office Support program. The courses will provide a hands-on production setting. |
| (59.4 Lec. Hrs.) |
| Prerequisite: Completion of the diploma or consent of instructor. |
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| AO:290 Spreadsheet Applications 2 cr. M |
| This course offers the student the opportunity to learn proficient use of a popular spreadsheet program, to set up formulas and use built-in functions, to answer what-if questions, to format spreadsheets, to create graphs and to perform sorts and queries. The student will build several spreadsheets, learning new commands with each one. |
| (19.8 Lec. Hrs./39.6 Lab Hrs.) |
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| AO:293 Administrative Project Management II 3 cr. M |
| This course is a two-semester course and is designed to be a capstone in the Administrative and Office Support program. The courses will provide a hands-on production setting. |
| (59.4 Lec. Hrs.) |
| Prerequisite: Completion of the diploma or consent of instructor. |
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| AO:294 Integrated Software Applications 2 cr. MS |
| This is an advanced course in microcomputer software applications. Students will plan and create spreadsheets, databases, presentations and word processing documents using integrated systems software that allows for data transfer among applications. |
| (39.6 Lec. Hrs./19.8 Lab Hrs.) |
| Prerequisite: AO:172, AO:226 and AO:223. |
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| AO:295 Integrated Software Applications 4 cr. CM |
| This is an advanced course in microcomputer software applications. Students will plan and create spreadsheets, databases, presentations and word processing documents using integrated systems software that allows for data transfer among applications. |
| (59.4 Lec. Hrs./39.6 Lab Hrs.) |
| Prerequisite: AO:150, AO:180 and AO:220 or equivalent. |
